Week in the Life of a Football Supporter with a Residents Smartcard.
Part 5 of 8

Friday
Sam follows his usual routine into work using the “Residents and Supporters” smart card on the bus and to access his office building.

At lunch time Sam goes to the councils “One Stop Shop” to apply for Free School Meals for his 2 children. He uses a public PC and presents his “Residents and Supporters” smart card to the reader which identifies him asks for a secret word (2 Factor Authentication). As Sam is registered with a sight impairment, the councils public facing system and reads the visual preferences indicator on the card and as with the system at the football clubs conferencing facilities system the councils public facing system is set to Sam’ preferences.

As the councils CRM already holds many pieces of information required for the Free School Meals Entitlement Form some information the has been automatically completed i.e. Name. DoB, Address, Contact details etc. This is called Auto Form Fill. Sam check the the auto populated data is correct, completes the rest of the form and returns to work.

After work Sam decides to go to the gym he uses the “Residents and Supporters” smart card for the bus journey and once at the gym, which is a council leisure centre Sam uses the “Residents and Supporters” smart card to gain entry to the centre as it is also his membership card for the leisure centre. Sam also uses the “Residents and Supporters” smart card inside the leisure centre to register his use of the gym and again use of the swimming pool. Sam then travels home on the bus using the “Residents and Supporters” smart card for the journey home.

Sam then collects the shopping list and drives to the local supermarket where he pays for the weekly shopping with the EMV Payment option on his “Residents and Supporters” smart card.
When Sam gets home he again checks his Loyalty Points balance and he has received points of using the Gym and paying for the weekly shopping. (11)

THE END

If you want to see what Sam can do with the "Residents and Supporters" smartcard during the rest of his week follow, then us on Twitter http://twitter.com/SmartStadia and you will get a tweet when each day goes live.