Thursday, 19 November 2009

Football Clubs and Councils Collaborate with Smart Cards

Week in the Life of a Football Supporter with a Residents Smartcard.
Part 4 of 8




Thursday
Sam follows his usual routine into work using the “Residents and Supporters” smart card on the bus and to access his office building.


At lunch time Sam goes to town and buys a CD from a local music store and some accessories for his car from a national motor factors retailer using the EMV payment on his “Residents and Supporters” smart card.


Sam has study leave in the afternoon and travel home on the bus using his “Residents and Supporters” card, and collects his Business Management course books and course work . At home Sam logs on to www.yourfootballclub.co.uk and checks the balance on his loyalty account and discovers that he has an additional 160 points for the EMV transactions at the local music store and the national motor factors retailer. As these transaction are using the EMV payment facility they attract a slightly lower rate than transactions using the pre pay e-purse on the “Residents and Supporters” card.


As Sam is registered as a mature student studying at the stadium he is allowed free access to the WiFI within the stadium conference suite. Sam drives to the stadium early, for his second study night of the week, as he is meeting a study buddy there. On arrival at the stadium Sam presents his “Residents and Supporters” card to the parking barrier which opens as it knows from the CRM that Sam is studying tonight and is entitled to free parking. Sam uses the “Residents and Supporters” card to log on to the network using dual factor authentication and the system recognises Sam is registered with a sight impairment and has stored visual preferences to help him read the text. The system is set to Sam’s preferences. This same function could be used to change language for those whose first language is not English.


Once the evenings study is over Sam leaves the car park again using the “Residents and Supporters” card to open the exit barrier.


When Sam gets home he again checks his Loyalty Points balance and sees that, just as he did on Monday evening he received 50 point for attending college, this is part of a local “back to work” programme run by the council and supported by local businesses. (12)


THE END


If you want to see what Sam can do with the "Residents and Supporters" smartcard during the rest of his week follow, then us on Twitter http://twitter.com/SmartStadia and you will get a tweet when each day goes live.




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